Frequently Asked Questions
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I need proof of enrollment, how do I get it? |
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Once you register for classes you can print proof of enrollment from your profile. |
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Do you offer a payment plan? |
Yes with classes we offer a payment plan, which you can take advantage of when you enroll. Please visit our payment plans page for details. |
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I need an evaluation too, can you recommend someone? |
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Once I start my class, when do I have to have it completed.? |
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Each class has its own timeframe to be completed as follows:
- 8, 10, 12 Hour Classes- 30 Days to Complete
- 14, 16, 18 Hour Classes - 40 Days to complete
- 20, 21, 22 Hour Classes - 50 days to complete
- 24 Hour Class - 60 Days to complete
- 32, 40, 48 Hour Classes - 90 Days to complete
- 12 Hour Non Resident California Wet Reckless (30 Days)
- 32 Hour Non Resident California 3 Month Class (90 Days)
- 45 Hour Non Resident California 6 Month Class (180 Days)
- 60 Hour Non Resident California 9 Month Class (270 Days)
- 78 Hour Non Resident California 18 Month Class (540 Days)
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| Are there any additional fees that I need to be aware of? |
Depending on your individual situation, the following additional fees may apply:
- Special State forms start at $35 depending on complexity and the number of pages
- Notarization Fee is $25
- Express Shipping $35 (overnight via UPS or FEDX)
- Rush Review Fee - if your running behind on your classes and have a court date we can do a same day review. See Rush Review Here
- Extension Fee - if you do not finish your classes in the required time frame, you are allowed an extension. See Extension Here.
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How Many Hours Do I Need To Take? |
If you have had an evaluation the number of hours is indicated on your evaluation. If you have not had an evaluation you can go by the following chart. click here |
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Is your agency licensed? |
Yes we are licensed as a DUI Service Provider. All Instructors and Counselors providing services thru RDS are fully credentialed as well. |
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Is my online session secure?
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Your session is completely private and secure. The software we use, uses built-in, always-on security measures to protect user privacy and access to data and computers. |
Do you allow Judges, DMV Representatives or Parole Officers to review the class? |
Yes, If you are a Judge, DMV/DOT Representative or Parole Officer, please contact us and we will provide you access to view the class content. |
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Can I make a copy of my certificate ? |
The certificate is yours to make copies of as needed. |
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Will the certificate of completion from your class be accepted by my state? |
Some states do not accept online classes, Please check your state here. If contacting your state for pre-approval, please ask them for pre-approval to use an out of state provider or use an online class. |
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If my class has been rejected how do I get a refund ? |
Fax or mail us a copy of the "actual" rejection letter from the authority that you submited the certificate of completion to. please see terms and conditions to see how to qualify for a refund. |
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What do you mean when you say that "Services are Confidential"? |
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This means that we do not disclose any information about you to anyone outside of our Center (including spouse, attorney, probation or court) without a signed release of information or except under the specific circumstances required by law, which are outlined on the Client Information and Informed Consent Agreement which clients read and sign before the classes begin. |
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Can you send a certificate of completion to the court or state agency? |
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Yes. Normally, we email you the certificate of completion. However, if your state requires us to send a certificate directly to the agency, we are happy to send the certificate to the state agency or person you have identified. You must provide the address or fax number for the document to be sent to. Additional costs are incurred if we are required to mail a certificate or send additional certificates. Please note that we cannot file electronically with the state of CA as we are not located in CA.
$35 Additional Fee for Overnighting a Certificate
$10 Fee for each additional certificate copy mailed on your behalf. |
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Once I start my class, when do I have to have it completed.? |
Each class has its own timeframe to be completed, you can also request an extension, but this must be done BEFORE the class expires. |
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How do I get my completion certificate ? |
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Once you have completed your class, and the DUI Instructor has approved your work, then you can log into your class section click on the link in the upper left side of the screen to view your profile. From your profile you can print your certificate of completion which will bear the instructors signature. |
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Do you conduct the classes? |
All classes are run by Right Direction Services LLC and its certified DUI Instructors. However should a clients needs not be met by our class hours, we reserve the option to refer the client to an affiliated agency for classes, treatment or additional class hours. |
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Accepted Over
99%
of the time |
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Guaranteed
Acceptance
see terms* |
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